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Fabulous place! It has so many features, we didn't get to use them all - spa, gym, salon, restaurant, bar... just not enough time. Staff was great, rooms clean and comfy. This will definitely be our basecamp when we travel in BC.
Emily
November 2023
We loved everything about this property. The staff were lovely, the room was perfect and very clean and there's a restaurant and a cafe downstairs we used for very reasonably priced dinner & breakfast. I highly recommend this hotel.
Lynette
July 2025
This was our second time staying here and it seems like they had made the effort to improve the look of the property a little. For example it seems like some areas were freshly painted and maybe the rooms were a little cleaner than before. The rooms really are a very good size, the common areas are pleasant, and we enjoyed the hot tub. We liked having coffee available at all times in the lobby. The room had everything we needed; plenty of outlets, toiletries, hair dryer. I haven't stayed in any other hotels in Cranbrook but this hotel appears to be the nicest option (at least by the way the other hotels look from the outside).
Sara
April 2023
Convenient for travelling through the area
Gillian
May 2025
The jacuzzi tub in our room was amazing!! The bed was really comfortable
Jessi
February 2025
The things I liked most about the hotel were the size of the room and the pool/hot tub. We had plenty of space to spread out and we really enjoyed the hot tub after being out in the cold most of the day. I would stay here again.
Sara
November 2022
Exceptionally clean rooms and premises. Kids loved the pool. Easily accessible and close to everything we needed. “The Tracks” cafe contained good options for a quick bite and drink.
Ganesh
July 2025
The hotel had been recently renovated and was clean, quiet and well-maintained. We had breakfast at the restaurant and were very pleased with the food quality, portion sizes and friendliness of the staff.
Vermunt
April 2025
Do not eat breakfast but ate all four dinners in restaurant or pub. The food and service is excellent.
Deborah
November 2023
From the moment we walked in the door we were treated so well. The staff was wonderful. They made our stay so pleasant. We had the most beautiful room and our experience at the on-site restaurant was great. We will be back.
Tammie
September 2024
Reservations:
+1 (888) 385-8465